Main Summit Day 1

8:00 AM - 9:00 AM Registration & Coffee

9:00 AM - 9:30 AM Networking Activity: BINGO!

9:30 AM - 9:45 AM Chairperson's Opening Remarks

9:45 AM - 10:30 AM Banking by the Customer for the Customer: How Millennial Behavior is Driving Biometrics Adoption

Jeremy Balkin, Head of Innovation, HSBC

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Jeremy Balkin

Head of Innovation
HSBC

10:30 AM - 11:00 AM Sponsor Highlights & Morning Coffee Break

11:00 AM - 11:45 AM Passive Biometrics Beats Fraudsters by Using Their Own Behavior Against Them


Sponsored by: NuData Security

11:45 AM - 12:45 PM Networking Luncheon

12:45 PM - 1:30 PM PANEL DISCUSSION: Connected Culture: Developing Your Technology Strategy to Improve Customer Satisfaction & Loyalty

Carron Oswald, Strategy Consultant, Digital Business Transformation, E&Y

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Carron Oswald

Strategy Consultant, Digital Business Transformation
E&Y

1:30 PM - 2:00 PM Afternoon Refreshment Break & Business Card Challenge

2:00 PM - 2:45 PM CASE STUDY: Voice Biometrics: Streamlining Call Centers & Newest Use Case

Amit Grover, Business Leader, Citi

Amit Grover

Business Leader
Citi

2:45 PM - 3:30 PM PANEL DISCUSSION: Expanding Beyond Fingerprint Biometrics to Improve Authentication

3:30 PM - 3:45 PM Chairperson’s Closing Remarks

3:45 PM - 3:45 PM End of Main Summit Day 1