June 26-27, 2017
New York, NY

Main Summit Day 1

8:00 am - 9:00 am Registration & Coffee

9:00 am - 9:30 am Networking Activity: BINGO!

9:30 am - 9:45 am Chairperson's Opening Remarks

9:45 am - 10:30 am Banking by the Customer for the Customer: How Millennial Behavior is Driving Biometrics Adoption

Jeremy Balkin - Head of Innovation, HSBC
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Jeremy Balkin

Head of Innovation
HSBC

10:30 am - 11:00 am Sponsor Highlights & Morning Coffee Break

11:00 am - 11:45 am Passive Biometrics Beats Fraudsters by Using Their Own Behavior Against Them



11:45 am - 12:45 pm Networking Luncheon

12:45 pm - 1:30 pm PANEL DISCUSSION: Connected Culture: Developing Your Technology Strategy to Improve Customer Satisfaction & Loyalty

Carron Oswald - Strategy Consultant, Digital Business Transformation, E&Y
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Carron Oswald

Strategy Consultant, Digital Business Transformation
E&Y

1:30 pm - 2:00 pm Afternoon Refreshment Break & Business Card Challenge

2:00 pm - 2:45 pm CASE STUDY: Voice Biometrics: Streamlining Call Centers & Newest Use Case

Amit Grover - Business Leader, Citi

Amit Grover

Business Leader
Citi

2:45 pm - 3:30 pm PANEL DISCUSSION: Expanding Beyond Fingerprint Biometrics to Improve Authentication

3:30 pm - 3:45 pm Chairperson’s Closing Remarks

3:45 pm - 3:45 pm End of Main Summit Day 1